Problem

Canada West Boots faced a significant challenge in providing a seamless experience for both business partners and end-users through their online presence. The existing website lacked a dedicated section for retailers, making it challenging for them to access resources, updated product catalogs, and information on becoming a retailer. End-users also struggled with finding the nearest store, accessing product specifications, and understanding the personalized craftsmanship that Canada West Boots is known for. It was crucial to address these issues to enhance the overall user experience, improve accessibility, and streamline the process for retailers and customers alike.

Persona Development

To understand the diverse needs of both business and retail users, detailed personas were created. This involved identifying key pain points, preferences, and expectations of retailers looking to feature Canadian-made products and end-users seeking personalized craftsmanship.

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Sitemap Creation

The website's structure was reimagined through the creation of a comprehensive sitemap. This involved a dedicated section for retailers, an improved store locator, and user-friendly navigation for end-users to access product information effortlessly.

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Moodboard

A moodboard was crafted to visually align the website redesign with Canada West Boots' commitment to high-quality craftsmanship, capturing the essence of Canadian identity and resonating with the preferences of the target users. This approach ensures a cohesive and visually appealing identity throughout the platform.

Low-Fi Wireframes

Initial low-fi wireframes were developed to map out the basic layout and functionality of the website, considering the specific needs of both retailers and end-users.

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Outcome

The redesigned Canada West Boots website successfully addressed the challenges faced by both retailers and end-users. With a clear site structure, dedicated retailer section, and enhanced store locator, the platform now offers a seamless experience tailored to each audience. Retailers can easily access product catalogs while customers can explore detailed product pages and find nearby stores with ease.

The cohesive visual identity, guided by the moodboard and refined through low-fi wireframes, reinforces the brand’s heritage and craftsmanship. The final result is a user-friendly, accessible website that strengthens Canada West Boots' presence and supports its continued growth across Canada.

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